@WeWork Pasadena needs a lesson in customer service and how not to serve micro aggressions
First I’m coworking here & we went over the booked time for one of the rooms.
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She walked her WHITE guest to our room, and said.
“Hi, this room is booked right now”
I apologized, and I as began to pack my bags she proceeded to say in the most enthusiastic way
Along the lines of
“If you can quickly pick up your things”
In other words hurry the fuck up.
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we had another room booked, which we did not get walked to.
Mind you, the WHITE ladies were kindly walked to our room & let in while we were still packing & when we booked another room, she directed us by pointing to the direction of the room.
Again, our first time here...
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@wework if this is how you treat your guest of color, I’d gladly take my business elsewhere
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Thank you for bringing this to our attention. We will definitely look into the matter. We apologize for any inconvenience or inappropriate behavior that may have occurred. Do you mind sending us a DM relaying the details?
Oct 6, 2021 · 3:24 PM UTC
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